Lucalla
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Your business at a glance

Activity, integrations and next steps in one place.

Development workspace: account data can be saved. Service connections and voice activation are still being prepared.

Business details

...

Name, homepage and opening hours

Business...
Fields needing attention...

Business knowledge

Website and added information feed your business settings automatically. The voice agent is still off.

Activity

Call, message and appointment activity is not active yet. Check a saved calendar connection separately in calendar settings.

Find a new capability

The capability store is the only catalog. Selection does not activate services.

Plan and billing

Checking your plan...

Choose what to add to your business.

Choose a provider and approve on its site. No setup form. Connecting an account does not enable sending or sync.

Planned capabilities. Connection and activation are not available yet.

Manual cards for the account owner only. No automatic call capture, AI summaries or identity verification.

No medical or sensitive information. Names and phones do not verify identity.

No customer cards yet.

Download saved customer cards

JSON copy of all saved manual cards, including notes and owner-written summaries. Search filters and unsaved edits do not change the download. No calls or recordings. Keep the copy private. No restore yet.

Build a form and test answering it in your account. Customer delivery and collection are not active yet.

No questionnaires yet.

External questionnaire and saved draft

Keep an external form link or view your earlier setup draft here. Create and edit Lucalla forms above. Sending and collection remain off.

No automatic generation, sending or customer collection.

Earlier setup draft (0)

Read-only, complete copy of the questions saved in the earlier settings screen. It has not been turned into a Lucalla form. Nothing is merged or limited to 20 here.

No earlier questions saved.

    Only the saved draft is downloaded. Unsaved edits are not included. Keep it private.

    Customer activity

    Customer activity is not active yet

    Calls, messages and appointments will appear here by verified customer after an activity source is activated. A saved calendar connection alone does not activate activity. A name or phone number alone does not verify identity.

    Saved call transcripts

    Text transcripts only. Audio recording and automatic call capture are not connected.

    Not active. Storage, warning delivery and the backup-retention policy still need to be finished. No calls are being captured.

    Account activity

    Checking for saved settings...

    Only the most recent save is shown. A full change log is not active yet.

    Appointment outcomes

    These outcomes were recorded when the action ran. The calendar provider was not checked now; an event may have changed or been canceled since.

    Business WhatsApp messages

    Messages received and stored through a verified connection. Loading does not reply or download attachments.

    Message expiry status

    Warning and deletion status for stored WhatsApp messages. This does not enable message collection or send a notification.

      Download stored messages

      JSON, up to 100 stored, unexpired messages per download. Each next page needs a click. No original media, credentials, provider request or restore. This can include messages stored before a connection was disconnected.

      Your profile

      Account email

      Sign-in

      Your account uses Google sign-in or an email sign-in link. No password is stored here.

      Plan status

      Billing is not active. No card is collected and no paid subscription can be started here.

      Business details

      Saved details used for account preparation. Saving does not activate the voice agent or integrations.

      Automatic business details

      Clear details from your website fill this form automatically. Saved additional information updates matching automatic fields. Your manual edits stay in control. Conflicting values are shown rather than overwritten.

      Saved settings backup

      Download saved setup and business knowledge as JSON. Unsaved changes, customers, form answers and recordings are not included. Keep the copy private. Restore is not available yet.

      Languages and replies

      Text supports Hebrew and English. Hebrew voice work is deferred; choosing a language does not activate voice.

      Connect the calendar, save the rules, then start a conversation. The caller confirms the appointment during the call; the business does not approve each booking.

      2. Business booking rules

      Booking rules are separate from appointment links. Saving does not turn calls on.

      Choose once what the receptionist may book. Each caller confirms their appointment during the call, without your approval for every booking.

      This version supports a private appointment on the primary calendar, with no guest invitations or messages. Saving rules does not activate calls.

      Connected calendar: -

      Calls and appointment booking are not active yet.

      3. Talk to the receptionist

      An English conversation test, up to two minutes, only after separate permission. It uses reviewed business knowledge and calendar rules. Your microphone audio and knowledge go to voice and conversation providers. This flow does not save a recording.

      Conversation is not enabled. Permission and the right connections are required.

      Write and review an email

      One recipient, no attachments. Review the sending account, recipient and exact words before approving. Connecting email does not turn sending on.

      Nothing has been sent. Check availability to begin.

      WhatsApp Business

      Save the business number you want to connect. Customer connections require Meta business verification and app review. Each customer pays Meta for their own usage. Saving a number does not connect or send anything.

      No business number is configured.

      Meta will ask for access to this business's WhatsApp assets. Choose the number you saved. Meta may create assets if you choose to do so. Lucalla does not share a credit line; the business sets up payment directly with Meta. This step only verifies assets, without receiving or sending messages.

      Calendar, email and appointment types

      More details

      Booking links first; connecting calendar and email requires separate permission.

      Check integration setup

      See what is saved and what is missing. This does not connect to Google, read appointments or turn a service on.

      Multiple services and different hours

      Edit saved booking rules, including several services and split opening hours. Loading and saving are separate; nothing turns on automatically.

      Rules do not activate calls or appointment creation in the app.

      Optional owner-reviewed calendar diagnostics

      1. Connect the business calendar

      Connect the account where this business keeps appointments. Calendar permission does not activate calls or automatic booking.

      Calendar access

      Google will be asked to identify your account, check busy times, and view, create, change and delete events on calendars you own. This test only creates a private appointment on your primary calendar after you confirm.

      Connected Google account:

      Optional manual appointment test, without a call

      Business facts

      Facts and TXT import are available. Website, document, image and video analysis are off. The receptionist is not connected to these facts.

      WhatsApp and voice messages

      Number not connected. A purchase needs price and terms approval. App use will be checked before connecting an existing number.

      More details

      Voice messages convert a reply to audio, not a recording of the caller. Current voice supports English only. Hebrew voice work is deferred. A varied mix is planned: longer explanations mostly in audio, short replies in text. Generation and sending are not active.

      External CRM

      CRM connection is not available yet. No new account, data sharing or sync.

      More details

      Optional capability: connect a CRM with a suitable API through this workspace. Each provider support will be checked separately.

      Do not enter API keys or passwords here. The future connection flow will use secure authorization and show fields and provider costs.

      Customers and shared memory

      Field planning only. Customer memory and cross-channel identification are off.

      More details

      CRM and service systems will be selected per business. HubSpot has not been selected and no account has been created.

      Recordings and transcripts

      The limit is three calendar months. Selecting 90 days will not exceed that limit.

      Recording, downloads, warnings and automatic deletion are off.

      More details

      Requirement: all calls, with account-based access permissions. A recording announcement will play. Activation awaits the required policies and disclosures.

      Original requirement: warn one month and one week before deletion so files can be downloaded, then delete. Short-retention options are proposals, not an approved default.

      Team and human handoff

      Planning screen only; no users or access permissions have been created.

      Planning only. No users, access permissions or messages are created.

      Add facts, review and save.

      No medical or customer data. The receptionist is not connected yet.

      ◎ Learn from your website

      One URL, review the facts, save.

      No website read yet.

      Limits and privacy

      Up to 3 pages and 5 reads per day. Public HTTPS only. No paid analysis or receptionist activation. IPv6-only and blocked sites are unsupported.

      TXT/CSV, PDF, DOCX, XLSX and PPTX. Up to 2 MB for PDF and Office files; 48 KB for TXT/CSV.

      XLSX/PPTX may include hidden content. XLSX values are raw and formula results may be old. Review before saving.

      What is saved?

      Limits: 20 PDF pages, 10 XLSX sheets / 2,000 cells, 50 PPTX slide parts and 48,000 text characters. Imports are unreviewed and not saved until you save the facts. PDF and Office text is read in your browser; original files are not uploaded. XLSX uses raw stored cell values, not displayed date/currency formatting. Formula results may be stale and are labeled, never recalculated. XLSX/PPTX use internal part labels, which may differ from sheet names and slide order. Office/PDF imports do not include images, charts, hidden-content filtering, speaker notes or formatting. Separate image OCR is available for PNG/JPEG; No audio transcription or general video understanding. Sampled-frame video text is available separately within the stated limits. Check for confidential content before saving. DOCX excludes headers, footnotes and comments.

      CSV: kind,value columns. Categories: general, hours, services, prices, contact, policy. Up to 50 rows and 1,200 characters per row.

      Review receptionist knowledge

      Checks only the business facts you reviewed. Does not start a call, activate paid services or send messages.

        Not connected yet. Add selects a capability for setup only.

        Selection is saved to your account for setup only. It does not activate a service.